Job Description

• Installing and configuring computer systems.
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
• Providing support, including procedural, documentation.
• Following diagrams and written instructions to repair a fault or set up a system.
• Testing and evaluating new technology.
• Follow up the telephone issues according to our contract with the maintenance provider.
• Setup communication devices like telephone, fax and work on telephones management application.
• Inventory for all IT equipment like desktop, laptop, UPS, telephone, printer, scanner, ...

Knowledge:

• Network solutions.
• Hardware maintenance and troubleshooting.
• Software installations and troubleshooting.
• Operating systems troubleshooting.
• Telephone system.
• Understanding the concept of DHCP and DNS.

Skills:

• Attempting to eliminate problems before they occur.
• Work under pressure

Other:
Bachelor degree in computer science/ technically faculty