Top Business Group for Human Resources

Head of Hospitality

Category Hospitality
Publish Date Tuesday 16-04-2024
Country Egypt
Gender any
Years Of Experience
Salary Negotiable

“Head of Hospitality” is required for a Reputable Hospitality Company located in Sheraton.

  • Establish and enforce standards and policies for all hospitality operations within the company.
  • Monitor staff performance and gather feedback from guests to continuously improve service quality.
  • Manage budgets, inventory, and marketing initiatives, and ensure compliance with regulations in all hospitality functions.
  • Oversee and manage all aspects of hospitality services, ensuring seamless operations and exceptional guest experiences.
  • Collaborate with other departments and external partners to ensure cohesive service delivery and guest satisfaction.
  • Coordinate guest experiences, oversee staff management, uphold service quality standards, and manage events and accommodations to create memorable experiences for guests.

  • Bachelor's degree in Hospitality Management, Business Administration, or relevant field; advanced degree preferred.
  • Proven experience in a leadership role within the hospitality industry, with a track record of success in managing diverse teams and delivering exceptional guest experiences.
  • Strong understanding of hospitality operations, including budget management, inventory control, marketing strategies, and compliance requirements.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
  • Exceptional organizational and problem-solving abilities, with a customer-centric approach to service delivery.
  • Proficiency in relevant software and technology platforms used in the hospitality industry.