Top Business Group for Human Resources

Duty Manager

Category Hospitality
Publish Date Wednesday 06-03-2024
Country Egypt
Gender any
Years Of Experience 6 - 9 Years
Salary Negotiable

“Duty Manager” is required for a well-known hospitality company located in Maadi.

  • Ensure the highest level of customer service is provided to guests, exceeding their expectations, and addressing any concerns or issues promptly and professionally.
  • Monitor key performance indicators (KPIs) and implement strategies to achieve departmental goals.
  • Conduct regular inspections to ensure compliance with cleanliness, safety, and quality standards.
  • Conduct performance evaluations, provide feedback, and implement performance improvement plans as needed.
  • Recruit, train, schedule, and manage a team of hospitality staff members.
  • Implement strategies to optimize revenue generation and cost control.
  • Participate in marketing initiatives, such as local events and trade shows, to attract and retain guests.
  • Bachelor’s degree in business administration or a related field (preferred).
  • 8-10 Proven experience in a supervisory or managerial role within the hospitality industry.
  • Proficiency in hotel management software and computer systems.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
You May Also Like