Category
Analysts
Publish Date
Wednesday 07-10-2020
Country
Egypt
Gender
any
Years Of Experience
1 - 2 Years
Salary
Negotiable
An international company located in Giza is looking for a Turkish speaking Junior Network Analyst
Job Description:
- Taking calls from Hotel Guests and Hotel Staff Members, addressing questions and concerns reported. Calls will be a mixture of Customer Service and troubleshooting of technical issues
- Using internal software to create tickets according to Company standards and procedures.
- Resolving tickets according to company policies. Properly escalating tickets per company policy.
- Keeping up with changing technology and company policies.
- Position that requires varied shift work including evenings, weekends and statutory holidays
Qualifications:
- Proven hands-onnetwork engineering experience
- CCNP or higher (CCIE and/or CISSP highly valued)
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- University degree in Computer Science or a related subject
