Top Business Group for Human Resources

Senior Technical Office Engineer

Category Engineering
Publish Date Tuesday 11-02-2020
Country Egypt
Gender any
Years Of Experience 3 - 5 Years
Salary Negotiable

A multinational company located in is hiring a Sheraton is hiring a Senior Technical Office Engineer

Job Description:
  • Ability to lead and revise a team of 2-3 juniors
  • Assist sales team to close sales opportunities.
  • Defining products per project specifications and elaborating related compliance sheets.
  • Work on Value engineering for specific projects in order to present optimum solution for Consultants, upon need.
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
  • Ensuring samples presentation to Consultants verifying materials approval upon delivery.
Qualifications :
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus