Category
Hospitality
Publish Date
Tuesday 12-12-2017
Country
Egypt
Gender
female
Years Of Experience
0 – New Graduate
Salary
Negotiable
A reputable company located in 6th of October is hiring a Front Desk
Job Description:
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club
Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills;able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate
Benefits:
- Medical Insurance
- Annual Bonus
Qualifications:
- Years of Experience:Fresh grads or from 1-3 years.
- Bachelor Degree: Business administration or equivalent.
- Computer Skills: Excellent in Microsoft Office
- Language Proficiency: Excellent in English and Arabic.
