Category
Insurance
Publish Date
Monday 22-09-2025
Country
Egypt
Gender
any
Years Of Experience
3 - 5 Years
Salary
Negotiable
“Consumer Policy Operations Processor” is required for a newly established Medical Insurance Company, launched by a Leading Multinational Bank, located in Dokki.
Responsibilities:
- Ensure that all requests including but not limited to New policy setup, Renewals, Policy endorsements, certificates, and queries are accepted in accordance with required checklists, executed, coordinated and followed up with other departments to resolve in a timely manner.
- Understand and adhere to all underwriting, regulatory and compliance requirements including but not limited to screening of requirements, reporting suspicious transactions as applicable and retention of records.
- To ensure Authority Matrix and Standard Operating Procedures are followed strictly while processing any transaction and deviations are referred to competent authority for approval as stated in Authority Matrix document.
- Policy issuance and adminstration activities by meeting the SLA’s and TAT’s with internal and external clients.
- Policy issuance and adminstration activities by meeting the quality benchmark levels set at per Standard Operationg Procedures and following the Authority Matrix.
- To ensure Policy documents, Terms & Conditions and Endorsement documents and all service requests are processed accurately.
- To ensure New & Renewal Policy fulfillment, Endorsements and all other service requests are processed as per the defined TAT’s in Standard Operating Procedure documents.
Requirements:
- Bachelor’s degree in business administration.
- 2+ years of experience in working experience in insurance industry required.
- Excellent command of English Language is a must.
- Good knowledge in MS Excel.
