Category
Insurance
Publish Date
Tuesday 16-09-2025
Country
Egypt
Gender
any
Years Of Experience
3 - 5 Years
Salary
Negotiable
“Life Policy Operations Processor” is required for a newly established insurance company in Egypt, launched by a leading multinational bank, located in Dokki.
Responsibilities:
- Handle all requests including (but not limited to) new policy setup, renewals, endorsements, certificates, and queries, ensuring compliance with required checklists and timely coordination with other departments.
- Adhere to underwriting, regulatory, and compliance requirements, including document screening, reporting suspicious transactions, and proper record retention.
- Strictly follow the Authority Matrix and Standard Operating Procedures (SOPs), referring to any deviations to the appropriate authority for approval.
- Perform policy issuance and administration activities while consistently meeting Service Level Agreements (SLAs), Turnaround Times (TATs), and internal quality benchmarks.
- Ensure accuracy in processing policy documents, terms & conditions, endorsements, and service requests.
- Oversee new and renewal policy fulfillment, endorsements, and other service requests in accordance with defined TATs in SOPs.
Requirements:
- Bachelor’s degree in business administration or a related field.
- Minimum 2 years of experience in the insurance industry.
- Licentiate or Associate Certificate from CII is preferred.
- Strong proficiency in Microsoft Office tools.
