Top Business Group for Human Resources

Bank Staff – Customer Service Agents (English Account)

Category General
Publish Date Tuesday 16-09-2025
Country Egypt
Gender any
Years Of Experience 1 - 2 Years
Salary Negotiable

"Bank Staff – Customer Service Agents (English Account)" is required for a multinational bank located in Mohandessin


Salary:22,000 EGP Gross
Benefits:Full bank staff benefits, bonuses, 2 days off per week, and clear career growth opportunities

Responsibilities:
  • Handle customer inquiries with efficiency and professionalism.
  • Manage incoming calls and resolve issues in a timely manner.
  • Provide accurate information and support regarding banking services.
  • Address and resolve customer complaints effectively.
Requirements:
  • Bachelor’s degree (required).
  • English level B2 or higher (Upper-Intermediate).
  • Minimum 1 year of call center or customer service experience.
  • Customer-focused and professional.