Top Business Group for Human Resources

IT Help Desk

Category IT
Publish Date Thursday 29-02-2024
Country Egypt
Gender any
Years Of Experience 1 - 2 Years
Salary Negotiable

“IT Help Desk” is required in a Facility Management service company located in Old Cairo.

Job Description
  • Install, configure, and maintain software and hardware components of computer and network systems.
  • Troubleshoot system and network problems, diagnose and solve hardware or software issues.
  • Repair and replace damaged computer and network components.
  • Set up new users' accounts and profiles.
  • Support employees whenever they encounter challenges with computers and network devices.
  • Maintain and update technical documentation on a regular basis.
  • Test new hardware and software before full-scale installation.
  • Do other related job tasks as required.

  • Bachelor’s degree in computer science/computer engineering or relevant.
  • Strong adequate experience in a relevant industry or field.
  • From 1 to 2 years of experience as IT help desk.
  • Full technical ability and proficiency with the relevant software and hardware.
  • High standards of ethics and confidentiality in handling sensitive information.