Suppliers Relationship Officer

Suppliers Relationship Officer

Category Customer Service

Publish Date Wednesday 18-05-2022

Country Egypt

Gender any

Years Of Experience 3 - 5 Years

Salary Negotiable

A multinational Bank located in Cairo is hiring a Suppliers Relationship Officer

Job Description:

Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply, and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors

Qualifications:

Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
BSc/BA in Business Administration or similar field

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