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Workshop & Field Service Responsible

Category Engineering
Publish Date Tuesday 06-07-2021
Country Egypt
Gender any
Years Of Experience 10-15 Years
Salary Negotiable

A multinational company located in Sheraton Heliopolis is hiring a Workshop & Field Service Responsible

Job Description:
  • Build-up, manage and train the workshop service team.
  • Define and install the workshop equipment.
  • Set up and implement the company norms and procedures for the workshop repair activities.
  • Responsible for job scheduling and job flow in the day-to-day operations.
  • Co-ordinate resources and activities to effectively manage jobs in workshop.
  • Coordinate with Purchasing department to ensure supplies are ordered for each job.
  • Planning and executing of on-site interventions/works, identifying customer new problems and suggesting appropriate solutions.
  • Act as a technical adviser in coordination with Sales team on key projects in different areas of the business.
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Technical Diploma in a relevant Mechanical field
  • 10 years Proven Field Service experience in Hydraulic.
  • Passion for troubleshoot test, repair and service of Hydraulic systems.
  • Flexibility and ability to adapt to changing work schedules.
  • Expert knowledge of hydraulic systems and its applications
  • Experience in repair of hydraulic pump / motor / cylinder as well as fitting & hoses
  • Excellent communication and organizational skills
  • People management skills
  • Computer skills: Microsoft Office (Outlook, Word and Excel)
  • Proficiency of English Language