Top Business Group for Human Resources

Communication Skills

Date Sunday 02-07-2017 Category Soft Skills

Course Overview

How to convey information to another effectively and efficiently?
Communication Skills training is presented to individuals aiming to acquire an idea why they find it easier to communicate with some people more than others and what is the optimal communication strategies that enhance their understanding and verbal communication with others.

Course Outline
  • Introduction to Communication Skills
    • What is communication
    • Communication process
  • Perspectives in Communication
    • Visual perception
    • Language
  • Elements of Communication
    • Tone of voice
    • Body language
    • Verbal communication
  • Communication Styles
  • Basic Listening Skills
    • Self-awareness
    • Active listening
  • Determine your and others people personality type
Learning Objectives
After completing this course, participants will be able to:
  • State the communication elements and process
  • Identify his/her own communication style
  • Implement the basis listening skills
  • Enhance quality of relationship and productivity
Who Should Attend
Any person who interacts with others in the work place
 
Course Duration
Two days from 9:00AM to 4:00PM
 
Registration Deadline
One week before the course date
 
Course Fees
  • 1700 EGP (Registration is confirmed only upon payment)
  • Fees include materials and attendance certificate
  • Complimentary coffee breaks and light lunch
Course Venue
Top Business premises: 17, Abdel Wahab Selim Elbeshry St. Sheraton Heliopolis, Cairo, Egypt.
 
Payment
  • Payment should be made one week prior to course.
  • Payment by cheque in Top Business’s name or cash to our address.