Course Overview
How to convey information to another effectively and efficiently?
Communication Skills training is presented to individuals aiming to acquire an idea why they find it easier to communicate with some people more than others and what is the optimal communication strategies that enhance their understanding and verbal communication with others.

Course Outline
• Introduction to Communication Skills
    - What is communication
    - Communication process
• Perspectives in Communication
    - Visual perception
    - Language
• Elements of Communication
    - Tone of voice
    - Body language
    - Verbal communication
• Communication Styles
• Basic Listening Skills
    - Self-awareness
    - Active listening
• Determine your and others people personality type

Learning Objectives
After completing this course, participants will be able to:
• State the communication elements and process
• Identify his/her own communication style
• Implement the basis listening skills
• Enhance quality of relationship and productivity

Who Should Attend: Any person who interacts with others in the work place

Course Duration: Two days from 9:00AM to 4:00PM

Registration Deadline: One week before the course date

Course Venue
Top Business premises: 17, Abdel Wahab Selim Elbeshry St. Sheraton Heliopolis, Cairo, Egypt.

Registration & Payment:

• Course fees include soft copy of the material, coffee break, light lunch and certificate.
• Payment by cheque in Top Business name, cash to Top Business address or by bank transfer.
• Payment is due within 3 working days from course confirmation. Registration is confirmed only after course payment.
• Payment is non-refundable; however, participant can be substituted or attend next confirmed round of the same course or another course during the same calendar year. 
• Payment is non-refundable in the event of a participant no show on the 1st day of the course.