Process Improvement course defines business processes, provides examples, and explains the nature of inputs, outputs, and tasks that make up processes. It introduces the four characteristics of a process: capacity, efficiency, effectiveness, and flexibility. In addition, it explains how to analyze an existing process that you are considering improving.

• Understanding Business Processes
• Planning Process Improvement
• Analyzing the Existing Process
• Redesigning the Process
• Implementing the Redesigned Process
• Continually Improving the Process

Learning Objectives
By the end of this training program, participants should be able to:

• Understand the importance and benefits of business process improvement
• Plan a business process improvement initiative
• Analyze and redesign a current process that needs improvement
• Obtain the resources needed to change a process
• Implement a redesigned process
• Continually improve your business processes

• Departments Managers

• Two days from 9:00AM to 4:00PM

• One week before the course date

• Top Business Training Center: 17, Abdel Wahab Selim Elbeshry St. Sheraton Heliopolis, Cairo, Egypt.

• Course fees include material, light lunch, coffee break and certificate.
• Payment by cheque in Top Business’s name, cash to our address or by bank transfer.
• Payment is due within 3 working days from course confirmation. Your registration is confirmed only after course payment
• Payment is nonrefundable, however participant can be substituted or can attend next confirmed round of the same course or another course.