Top Business Group for Human Resources

E-mail Writing Skills

Date Saturday 31-08-2019 Category Administration

Course Overview

Email is most used, read and quick to create. It is a common channel of communication for companies to get immediate action and most effective ways of doing business. It acts as a mirror to reflect the success or failure of your own and your company.
During these sessions, we will go over how to write and improve your email writing style with efficient manner.

Course Outline
Session 1: Communication Essentials
  • • Process
  • • Channels
  • • Barriers
Session 2: Business Writing Process
  • Plan to Write – Right Thinking
    • Consider Your Recipient
    • Anticipate Recipient Reaction
  • Outline your message – Organize thoughts
  • Develop a draft
  • Edit your message
  • Improve your writing style
    • Be Specific
    • Use a natural Tone
Session 3: Netiquette
  • Uses & Purposes of Email
  • The Elements of E-mail:
    • Addresses (To – Cc – Bcc)
    • Structure
    • Attachments
  • General format
    • Correct Language and Punctuation
    • Character Spacing
    • Lists and Bullets
    • Positive Tone
  • Email Privacy Policy
  • Evaluating effectiveness
    • Downfalls of email
    • E-mail Business Netiquette Short List
  • Several application & case studies
Learning Objective
By the end of the program, participants will be able to:
  • Understand communication essential to Identify when it is appropriate to use emails
  • Improve their business email writing skills for more effective and persuasive communication
  • Follow the netiquette rules to create a positive professional emails
  • Compose and evaluate their e-mails
Who Should Attend 
  • Employees & individuals who would like to improve their Email writing skills
Course Duration
  • One day from 9:00AM to 3:00PM
Registration Deadline
  • One week before the course date
Course Fees
  • 1200 EGP (Registration is confirmed only upon payment)
  • Fees include materials and attendance certificate
  • Complimentary coffee breaks and light lunch
Course Venue
  • Top Business Training Center: 17, Abdel Wahab Selim Elbeshry St. Sheraton Heliopolis, Cairo, Egypt.
  • Payment should be made one week prior to course.
  • Payment by cheque in Top Business’s name or cash to our address.

Course Date
Other Dates