Top Business Group for Human Resources

Digital and Social Media Analyst

Category Media
Publish Date Tuesday 05-06-2018
Country Egypt
Gender male
Years Of Experience 0 – New Graduate
Salary Negotiable

A multinational company located in 5th Settlement is hiring a Digital and Social Media Analyst


Job Description:
  • Handling received engagement to the Company'sConsumer Care Center. For different contact reasons and through various channels (telephone, Emails, contact us forms, social contacts)
  • Guide the Company'sconsumers through complains handling and other queries regarding the Company's products range.
  • Handle followers online conversation received to brands different digital assets/platforms (FB, Twitter, YouTube, Instagram..etc.)
  • Prepare effective early warning reports about corporate issues; real-time alerts and regular updates in case of crisis
  • Promote and support continuous improvement initiatives by leveraging the Company's practices such as ORs/ GSTD/FI
  • Follow, and help to improve, standard global processes and standard routines
Qualifications:
  • Gender: Male
  • Age range: 20-25
  • Bachelor Degree: Marketing background
  • Experience Background: Marketing background
  • Years of Experience: Fresh grads till 3 years of experience
Benefits
  • Transportation [Allowance]
  • Medical Insurance and Shift Allowance
  • Meal Allowance